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Upcoming Blackboard Service Interruption - 12/01/2017 - 2:00 am to 06:00 am

Dec. 1, 2017

Subject: Upcoming Datacenter Maintenance - Service Interruption Possible Date: Friday, December 1, 2017 @ 02:00am - 06:00am EST Time: 02:00am - 06:00am EST Services: Clients with Server(s) at VA2

On Friday, December 1, 2017 @ 02:00am - 06:00am EST between the hours of 2:00 AM EDT and 6:00 AM EDT Blackboard will be performing emergency break/fix maintenance. While we anticipate no interruption in service as a result of the work, we cannot entirely rule out brief periods of intermittent connectivity as network traffic adjusts, or quick restart of services on a few client systems if warranted. We will make all efforts to keep service disruption, if any, within the window to a minimum.

Please note, SafeAssign clients should also be aware this maintenance could potentially impact submissions and services. Please refer to Support Bulletin No.: 000047847 which is available via Behind the Blackboard, or copy/paste the following link: https://blackboard.secure.force.com/apex/btbb_articleview?id=kAA3900000000FCGAY

For questions, please contact Managed Hosting Support at 1.888.788.5264 (US/Canada toll-free), or 1.202.715.6019, or your local toll-free number found at http://www.blackboard.com/support/phonenumbers.aspx or submit a ticket through https://behind.blackboard.com.